ZERO Markets Review 2026

Company Background

The brand was founded in 2017. ZERO Securities Pty Ltd is regulated in Australia by ASIC under AFS License No. 244040. ZERO Markets (NZ) Limited has NZBN 9429046269300 and FSP 569807 and is regulated by the New Zealand Financial Markets Authority for New Zealand residents. ZERO Financial Ltd is regulated by the Financial Services Commission in Mauritius under license GB21026308. Zero Markets LLC is registered in Saint Vincent and the Grenadines with limited liability number 503 LLC 2020.

This entity structure is not a minor detail. It affects leverage, complaints handling, documentation, compensation status, and negative balance protection.

Available Countries

ZERO Markets accepts international clients, but the restricted list is long. It includes Afghanistan, Canada, Cuba, Iraq, Iran, Liberia, Libya, Myanmar, Palestine, Denmark, Italy, Russia, Slovenia, Sweden, Somalia, Syria, Sudan, Yemen, Spain, the European Union, Malaysia, Indonesia, Vietnam, Thailand, the United States, Algeria, Angola, Bulgaria, Burkina Faso, Cameroon, Central African Republic, Ivory Coast, Croatia, North Korea, Democratic Republic of the Congo, Eritrea, Ethiopia, Haiti, Kenya, Lebanon, Mali, Monaco, Mozambique, Namibia, Nigeria, Rwanda, Philippines, Sierra Leone, South Africa, South Sudan, Tanzania, Venezuela, Japan, and New Zealand. 

The practical check is simple: residency, sanctions screening, entity availability, and local law decide whether an account can be opened.

Trading Fees

There are two main pricing styles. Standard keeps the cost inside the spread. Super Zero separates the raw spread from the commission. For casual traders, the Standard is easier to read. For active traders, Super Zero usually deserves the first test.

Spreads and Commissions

Standard offers spreads from 1.0 pips and no forex commission. Super Zero offers spreads from 0.0 pips with a current commission of $2.50 per side. 

The break-even point is useful. If Standard shows EUR/USD around 1.2 pips, Super Zero needs the raw spread plus $5 round-turn commission to come in under about $12 on one standard lot. That means the raw spread should stay below roughly 0.7 pips before Super Zero has a clear edge.

Deposit and Withdrawal Fees

Most deposits carry no internal broker charge. Most deposits carry no internal broker charge. The funding page says deposit fees are waived, except for EUR SEPA bank-wire deposits. Withdrawals are different: the client pays withdrawal fees, and the final cost depends on the method, currency, country, and payment processor.

This is where small accounts can feel the cost. Fixed crypto, e-wallet, or bank charges can be minor on a large withdrawal and painful on a small one.

Inactivity and Account Fees

No inactivity fee is charged. That does not make the account cost-free. Swaps, payment conversion, banking charges, and administration fees on some Islamic-account positions can still apply.

Bonus and Promotions

Promotions have included a 50% Power Up deposit bonus, referral rewards, cashback campaigns, and trading competitions. The World Trading Competition has been advertised as a demo-based event with a total prize pool of $150,000 and a $100,000 Final Cup prize pool.

These offers should be treated as extras, not as the reason to choose the broker. Bonus value depends on the jurisdiction, account type, campaign rules, and trading-volume conditions.

Currency Conversion Fees

There is not a clear internal trading conversion fee. Payment-provider conversion can still occur when the account base currency, deposit currency, and withdrawal currency differ.

Overnight and Swap Fees

Swap charges apply when positions stay open overnight, unless the account qualifies for Islamic swap-free terms. Swap-free terms also need care because administration charges may apply after a set holding period.

Standard Account

The Standard account has a $100 minimum deposit, spreads from 1.0 pips, and no forex commission. It suits traders who prefer clean pricing and trade less frequently.

Super Zero Account

The Super Zero account also starts at $100. It lists spreads from 0.0 pips and a current commission of $2.50 per side. Scalpers, day traders, and EA users should compare this account first, then confirm the live spread and commission before scaling size.

Islamic Account

The Islamic account applies swap-free terms to Standard or Super Zero structures for eligible clients. It is available on MT4 and MT5. Administration charges can apply to positions held overnight beyond the allowed period.

Signup Process

Registration starts on the website or client portal. The trader selects the account type, platform, base currency, and personal details, then submits KYC documents. Multiple accounts are supported.

Verification Requirements

KYC and AML checks are required. Typical documents include a passport or driver's license plus proof of address, such as a utility bill or bank statement. Corporate accounts require documents for directors and beneficial owners.

Document quality matters. Several Trustpilot complaints focus on verification delays, so names, addresses, dates, country details, and image clarity should be checked before any large deposit.

Minimum Deposit

The minimum deposit is $100 or equivalent for Standard and Super Zero accounts. Some promotions may require more, including campaigns that list $500 as a qualifying amount.

How Long Account Approval Takes

No fixed approval time should be assumed. Clean documents can move quickly. Address mismatches, residency checks, sanctions screening, or corporate ownership details can slow the process. Some user reviews report delays of 20 days, one month, or longer.

Forex Pairs

More than 60 forex pairs are available. Maximum leverage can reach 1:500 for eligible clients, while ASIC retail clients are capped at 1:30 on major forex pairs.

Indices

Index CFDs are available on MT4 and MT5. Leverage is up to 1:100, subject to entity and local rules.

Commodities

Gold is included in the metals range, with a reviewed average spread of 21 pips. Traders holding commodities through rollover should check swap charges and spread widening around the daily close.

Share CFDs and ETFs

Share CFDs and ETF CFDs give price exposure without ownership of the underlying asset. They are trading instruments, not portfolio-building tools, and their commission schedule can differ from forex.

Cryptocurrencies

Crypto CFDs are available with lower leverage than forex, around 1:5 under some structures. They are designed for short-term speculation. They do not provide wallet ownership of the underlying coin.

Leverage Limits

Maximum leverage is up to 1:500. Indicative asset-class limits include up to 1:500 on major forex, 1:100 on indices and commodities, 1:20 on shares, and 1:5 on cryptocurrencies. The actual cap depends on the legal entity, client classification, instrument, and local regulation.

MetaTrader 4

MT4 is available on Windows, Mac, iOS, Android, and WebTrader. It remains the cleaner choice for forex traders who rely on Expert Advisors, custom indicators, alerts, and one-click execution.

Order types include market orders, pending orders, stop-loss, take-profit, and trailing stops.

MetaTrader 5

MT5 adds broader multi-asset functions and more built-in analysis tools. It includes more than 80 indicators and graphical objects, which makes it the better terminal for traders who want a larger instrument set and more order flexibility.

Supported order types include market, buy limit, sell limit, buy stop, sell stop, buy stop limit, sell stop limit, stop-loss, take-profit, and trailing stop functions.

WebTrader

WebTrader gives browser access to MT4 and MT5. It includes more than 60 forex pairs, one-click trading, and more than 50 pre-installed charts and indicators. It is convenient for travel or device switching, while desktop terminals remain better for heavy layouts, multiple monitors, and VPS-based automation.

Copy Trading, Social Trading, and PAMM

Copy trading, social trading, and PAMM-style manager solutions are available. Copy trading is mainly linked to MT4 workflows and external copying technology such as Signal Start and Brokeree. The minimum deposit for copy trading is $100.

The risk is simple and often underestimated. A copied strategy can look stable for months, then fail during a volatility shock or liquidity gap.

API Trading

Direct standalone API access is not part of the offer. Automation runs through MT4 and MT5 using MQL4, MQL5, Expert Advisors, scripts, indicators, and VPS hosting.

Research and Charting Tools

Research tools include Autochartist, a pip calculator, an economic calendar, trader tools, MetaTrader charts, indicators, and platform analysis features. The toolkit is strong enough for technical scanning and event planning. It is not an institutional research package.

Educational Resources

Education is practical rather than deep. The material covers the client portal, MT4, MT5, account setup, VPS requests, proof of identity, and proof of address. New traders who need structured courses, quizzes, webinars, and trading psychology will need outside education.

Payment Methods

Supported methods include Mastercard, Visa, Apple Pay, Google Pay, wire transfer, Skrill, Interac, Airtm, SEPA, Bitcoin, Ethereum, Tether, Neteller, Epay, Sticpay, Finrax, Litecoin, Ripple, Bitcoin Cash, USD Coin, and POLi.

Availability can change by entity and country. The client portal is the best place to confirm the live funding list for a specific account.

Deposit Times

Cards, e-wallets, and crypto are processed instantly on average. Bank transfer can take up to 3 hours in the reviewed schedule, although the sending bank and compliance checks can add time.

Withdrawal Times

Average withdrawal processing is 1 business day for e-wallets, 3 to 5 business days for cards, and 3 to 7 business days for bank wire transfer. Crypto and local payment methods follow their own timing and fee rules.

Withdrawal Limits

There is no useful single limit to quote for every user. Limits depend on method, entity, KYC status, currency, and internal review. Withdrawals may also need to return through the original funding method under anti-money-laundering rules.

Support Channels

Support is available by live chat, email, and phone. The support email is [email protected] and the phone number is +61 (0)2 7908 3133. Support hours are 24/5.

Response Times

The average response time for live chat is about 1 minute, 1 to 3 minutes for phone, and 4 to 12 hours for email. Fast first response does not always mean fast resolution, especially for verification or withdrawal cases.

Support Quality

Support looks strongest for setup, platform questions, and routine account help. Escalation is less convincing, based on complaints about unresolved verification and payment issues.

Languages Available

Support languages include English, Korean, Vietnamese, Thai, Malay, Indonesian, and Chinese.

Positive User Reviews

Trustpilot showed 4.8 out of 5 from 993 reviews when checked. The distribution was 96% five-star, 2% four-star, 0% three-star, less than 1% two-star, and 2% one-star.

Positive reviews tend to praise low spreads, fast support, easy deposits, and quick handling of routine issues.

"My experience with Zero has been incredible"

brokers with low spreads.

Negative User Reviews

The negative reviews are fewer, but they point to high-impact problems: verification delays, poor communication, blocked access, and withdrawal concerns.

SCAM WARNING – $21,101.36 Withdrawal Blocked

1 month verification pending, no response, all dead.

These are user claims, not verified facts. Even so, the pattern deserves attention because account approval and withdrawals are core trust tests for any broker.

Common ZERO Markets Complaints

• Delayed rebate payments.
• Disputes over withdrawal processing or currency conversion rates.
• Problems using Expert Advisors (EAs).
• Concerns about access to funds following certain account activities.
• Confusion regarding bonus, rebate, and funding terms.

Trustpilot and App Store Ratings

Verification Issues

Verification is the most important complaint theme. KYC checks are normal in forex, but delays become material when they affect deposits, platform access, or withdrawals. Clear documents reduce the risk, although they do not remove it.

Platform Problems

Platform complaints are less prominent than verification complaints. MT4 and MT5 are mature systems, so most platform friction is likely to involve login, server access, setup, or execution differences during volatile periods.

Best Alternative for Beginners

IG is stronger for beginners because it provides broader education, deeper research, and a more guided platform. ZERO Markets becomes the better choice only when the trader specifically wants MetaTrader, a $100 entry point, and active-trader pricing.

Best Alternative for Low Fees

IC Markets is the closest low-fee benchmark for scalpers and EA users. ZERO Markets competes well when the $2.50 per side Super Zero commission is available, while IC Markets has the longer raw-spread track record.

Best Alternative for Advanced Traders

Interactive Brokers is stronger for advanced multi-asset traders. It gives access to stocks, options, futures, currencies, bonds, funds, and professional order tools. ZERO Markets is narrower, but easier to judge for MT4 and MT5 forex automation.

Best Alternative for Forex or CFD Trading

Pepperstone is the closest forex and CFD alternative. It has strong platform coverage, Razor raw-spread pricing, and a longer international CFD reputation. ZERO Markets is more attractive when its Super Zero commission and entity terms line up well for the client.

ZERO Markets for Beginners

A beginner can use ZERO Markets to learn MetaTrader with a small account, but it is not the easiest starting point. The education is limited, and the multi-entity setup requires more attention than a new trader may expect.

ZERO Markets for Day Trading

Day traders get the most value from Super Zero pricing, one-click trading, MT4, MT5, multiple order types, and VPS support. The main execution risk comes around news, where spreads and slippage can widen.

ZERO Markets for Forex Trading

Forex is the best category. More than 60 pairs, raw-spread pricing, MetaTrader access, and leverage up to 1:500 where allowed make the offer competitive.

ZERO Markets for Long-Term Investors

Long-term investors should look elsewhere. CFDs carry financing costs, leverage risk, and counterparty exposure. Anyone building a portfolio of shares, ETFs, or bonds needs a securities broker.

ZERO Markets for Crypto Trading

Crypto traders can use the broker for CFD speculation and crypto funding. It is not a replacement for a crypto exchange or wallet, because the trading platform does not provide ownership of the underlying coin.

Licensing and Regulation

ZERO Markets is a legitimate broker brand with regulated entities, but the safety profile is uneven. ASIC and FMA oversight carry more weight than offshore registration. Mauritius FSC licensing adds formal supervision, while the Saint Vincent and the Grenadines entity is lighter.

Before funding, a client should check the contractual entity, legal documents, complaint route, leverage cap, and compensation status.

Security Features

MT4 and MT5 use secure client-server communication, and KYC is required before full account use. The client portal includes document verification and account controls. Practical account safety also depends on password quality, device security, and whether two-factor authentication is available and enabled.

Investor Protection

Investor protection is not uniform. There is no single compensation scheme covering every client across all entities, which is a clear drawback for cautious traders.

Negative Balance Protection

Negative balance protection is available in some structures, but it is not universal for all clients and entities. This is important when high leverage meets market gaps.

Segregated Client Funds

ZERO Markets states that client funds are held in segregated accounts with a top-tier bank. Segregation keeps client money separate from company operating funds, but it does not remove trading risk, margin risk, payment-provider risk, or every insolvency scenario.

ZERO Markets is a competitive broker for active forex and CFD traders who already understand MetaTrader. The strongest points are the $100 minimum deposit, Super Zero pricing, spreads from 0.0 pips, current $2.50 per side commission, MT4, MT5, copy trading, Expert Advisors, VPS support, and broad payment coverage.

The concerns are real as well. Entity complexity, no universal compensation scheme, verification complaints, withdrawal friction, and payment-route costs all need attention before funding. The best fit is an experienced trader who values MetaTrader execution, checks the legal entity carefully, and does not rely on bonuses to make the account worthwhile.